Just like you do not like your time wasted, I do not like mine wasted either. 

If you are a no call no show, no further appointments will be made until you pay the full donation up front. 

I understand that life happens, however, if you cancel within twelve hours of your scheduled appointment time, you agree to forfeit your deposit, if you were required to pay one. If you were not required to play a deposit you will be asked that you pay upfront the next time you book.